In the middle of a Zoom meeting, I found out that one of the planes that Thoroughbred manages went AOG. I hopped on MRO Insider, sent out my request – while in the meeting – got multiple responses and had a vendor hired within 15 minutes.  Without MRO Insider, it could have taken hours. Saving money is great, saving time AND money is even better.

The app worked great!  In all, we had 4 replies.  We had two quick replies letting us know they were unavailable, but shortly after that, we had two new vendors we have not used reply that they could go!  We added one of the new providers to our EJM vendor list and so far it is going well. Always nice to have new vendors added.  Communicating via the app worked great and they should be releasing aircraft today. Thanks for your help!

When I had a plane AOG on a Saturday morning, I sent my request out on MRO Insider. After looking at my options, I e-mailed Lindsay and asked to expand the search radius. Within 30 minutes I had heard back from 3
additional vendors. The fact that MRO Insider has someone on call 7 days a week extends my manpower in these time-sensitive situations and is an invaluable resource.”

I have been using the MRO program for about 5 months now and I’m very satisfied. They have an easy-to-use app which allows you to connect with AOG requests. The MRO program helped me connect with 5 additional customers and now they use me as a preferred aircraft maintenance provider. I highly recommend using their services if you want to build your customer base and grow your business.

The combination of the in-app unique search function dedicated to our services and the E-blast have been very important for our expansion. Within the first few days of being active on the platform we received multiple RFQs!
All this at a very reasonable cost.

I finally got to use the app for an AOG Event. I have to say it was awesome. Within 20-30 minutes I received quotes (two out of the three were available). This definitely saved me a ton of time to allow me to talk to the pilot and the owner of the situation instead of trying to find a mechanic first.”

A special thanks from our Journey Aviation maintenance team to you and the MRO Insider participants. This support allows us the ability to manage our fleet of 20 from remote locations across the US.
The MRO app is an invaluable tool for those of us who don’t bring the plane home each night. The network you have formed behind the scenes reacts quickly and we are able to link up with the right people for the task at hand.
Thanks again and keep up the good work!

I recently used the RFQ feature on MRO Insider for the first time. I have a large inspection package coming due and needed options. Within a few hours, I had confirmation from 3 vendors that they were reviewing the work scope and working on a formal quote. I soon had 3 separate quotes in hand. The best part is I’m not being hounded by salesmen.